FAQ's

Shipping & Returns

We offer fast worldwide shipping on all orders.

We also offer a 90 day return policy to ensure your satisfaction. If you're not completely happy with your purchase, you can return it within 90 days.

How many needle heads and serums are included in each box?

Each Micro Infusion Kit is designed for a set number of uses. The sterile needle heads are for one-time use only - throw them away after each treatment to keep things clean and safe.

Each kit includes:

  • 1 Month Supply: 2 sterile heads + 2 serum vials (2 treatments)
  • 2 Month Supply: 4 sterile heads + 4 serum vials (4 treatments)
  • 3 Month Supply: 6 sterile heads + 6 serum vials (6 treatments)

You should use one head and one vial every 2 weeks. Don’t reuse them.

Are the heads reusable?

No, each needle head in the Micro Infusion Kit is designed for single use only.

Reusing needle heads is not recommended, as it can compromise sterility and reduce the effectiveness of the treatment.

After each session, it is advised to dispose of the used needle head properly to maintain optimal hygiene and treatment results.

How does it work?

Micro infusion uses tiny touchpoints to improve skincare absorption. It reaches just beneath the surface, helping deliver ingredients that smooth fine lines, firm the skin, and boost your natural glow.

How fast will I see results?

Many users report that their skin feels smoother, more hydrated, and visibly refreshed after just one session. While some effects may be noticed early, more noticeable improvements in the appearance of fine lines and overall skin texture are typically seen with consistent use over 4–6 sessions across 12+ weeks. Regular use may help support a firmer, more radiant look over time. For best results, we suggest maintaining a consistent routine over several weeks.

Is it safe for all skin types?

Yes! Our cosmetic system is designed for use on all skin types, including sensitive skin. However, if you have a medical skin condition or any concerns, we recommend consulting with a licensed healthcare provider before use.

Does it work around the eyes, lips an on the neck?

It can be used on a variety of areas, helping improve the look of skin wherever signs of aging appear. With consistent use, users often notice a smoother, more refreshed appearance - thanks to ingredients that support visibly firmer, more radiant-looking skin.

However, avoid applying it too close to the delicate eye region, such as directly on the eyelids or the waterline, keep a minimum of around 3cm / 1.5 inch distance to the eyes.

When using on the lips, gently stamp the device directly on the lips for best results.

Is there any down time?

There is minimal to no downtime after using the Micro Infusion Kit.

You may experience slight redness or mild sensitivity immediately after the treatment, which typically subsides within a few hours to a day.

It’s recommended to avoid makeup, direct sun exposure, and harsh skincare products for at least 24 hours post-treatment to allow your skin to recover fully.